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Indiana University Health

Patient Financial Counselor- Full-Time Day Shift

University Hospital
Date Posted
14 July, 2022
Schedule & Shift
Full Time
Day
Requisition Number
335225
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Patient Financial Counselor- Full-Time Day Shift

Job Description

Overview

Provides counsel to patients in all financial aspects to ensure maximum reimbursement of charges. Ensures that the patients have a clear understanding of their financial responsibilities. Assists in collecting outstanding balances owed by patients, insurance companies and/or other payors for services rendered. Verifies and updates demographic data/insurance information in the system. Documents patient interaction in the system. Answers questions, identifies resources, and provides problem-solving solutions regarding financial customer information.
 Requires high school diploma or equivalent.
• Requires experience in patient accounting or related third party billing/collection with in-depth knowledge of specific third party requirements.
• Requires knowledge of government regulations.
• Requires ability to counsel patients and families regarding insurance and financial issues in a medically critical situation.
• Knowledge of clinical practices and medical terminology preferred.
• Knowledge of Medicare/Medicaid regulations and billing requirements preferred.

 

Safeguarding our patients and each other is an important part of how we deliver the best care possible to the communities we serve. As a condition of employment, IU Health requires all new hires to receive various vaccinations, including the influenza and COVID-19 vaccines, barring an approved exemption. New hires will also be provided the option to submit proof of previous vaccination.

We are an equal opportunity employer and value diversity and inclusion at IU Health. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Qualifications for the Patient Financial Counselor- Full-Time Day Shift Role

Overview

Provides counsel to patients in all financial aspects to ensure maximum reimbursement of charges. Ensures that the patients have a clear understanding of their financial responsibilities. Assists in collecting outstanding balances owed by patients, insurance companies and/or other payors for services rendered. Verifies and updates demographic data/insurance information in the system. Documents patient interaction in the system. Answers questions, identifies resources, and provides problem-solving solutions regarding financial customer information.
  • qualifications__list
     Requires high school diploma or equivalent.
  • Requires experience in patient accounting or related third party billing/collection with in-depth knowledge of specific third party requirements.
  •  Requires knowledge of government regulations.
  •  Requires ability to counsel patients and families regarding insurance and financial issues in a medically critical situation.
  •  Knowledge of clinical practices and medical terminology preferred.
  •  Knowledge of Medicare/Medicaid regulations and billing requirements preferred.
Job Page Content image

Indiana University Health is Indiana’s most comprehensive health system, with 16 hospitals and more than 34,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We’re looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. People who are always ready to apply themselves.

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