Overview

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The Associate - Contract Oversees and coordinates contract activities related to the IU Health Plans contract processes. Assists in the identification, development, and implementation of contract policy and processes. Ensures contract review, approval, and execution are in accordance with policies and procedures. Coordinates and tracks the contract process to ensure full contract execution. Prepares, organizes, and maintains contract records and files. Participates in functional unit planning. Focal point for customer communications; monitors and updates systems associated with contract and vendor management processes. Maintains contracts inventory database and repository information. Coordinates with other internal departments that are part of the contract process (Legal, Finance, Accounts Payable…) to ensure all components of contracts and vendor management are completed.

Essential Functions

Connect to Promise:

Demonstrates a commitment to IU Health's mission, vision, and values by exhibiting behaviors and delivering results that align with the strategic direction of the organization. Continuously provides the best individualized care and service to patients, customers, colleagues, business partners, and the communities we serve.

Relationship Building:

Builds rapport and finds common ground with others, creating experiences and interactions where people consistently feel heard, valued and respected. Provides exemplary customer service to internal and external customers by being proactive, responsive and encouraging teamwork.

Leadership:

Takes the initiative to proactively resolve issues, address concerns, identify potential risks, and improve overall processes and outcomes.

Communication:

Shares thoughts and information in a clear, concise and professional manner, in both oral and written communication formats. Demonstrates active listening and seeks further information to ensure clarity and understanding. Promptly responds to requests for information.

Ethical Practice:

Maintains confidentiality as appropriate, earns trust and respect of others, and exhibits behaviors that express the ethical practice of a healthcare organization.

Critical Thinking:

Leverages curiosity and insights to explore rationale behind decision-making. Connects pieces of information from various sources to improve problem solving capabilities and recommendations. Recognizes and distinguishes questions, problems, and conflict.

Execution:

Addresses problems directly and implements objectives effectively. Produces on time, high-quality work deliverables.