Operations Manager
Job Location
Department
17 October, 2022
Full Time
Day
337105
Operations Manager
This job posting is no longer active.
Job Description
Overview
Manages a team responsible for client implementations, sales operations, product development support, process improvement and broker proposals for IU Health Plans. Uses project management expertise to develop and lead projects that support client implementations and new products and services. Solves complex problems and develops innovative solutions using process expertise and sound judgement. Anticipates customer needs and proactively develops solutions to meet them. Ability to interpret, predict, forecast, and lead changes to operational activities. Tracks and measures success metrics and develops countermeasures to correct. Provides explanations and information to others on difficult issues, both within the team, other departments, and external partners. Collaborates with other internal stakeholders to meet the needs of the customer.
• Requires 5-7 experience in healthcare or related industry.
• Requires strategic planning or process improvement experience.
We are an equal opportunity employer and value diversity and inclusion at IU Health. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Qualifications for the Operations Manager Role
Overview
Manages a team responsible for client implementations, sales operations, product development support, process improvement and broker proposals for IU Health Plans. Uses project management expertise to develop and lead projects that support client implementations and new products and services. Solves complex problems and develops innovative solutions using process expertise and sound judgement. Anticipates customer needs and proactively develops solutions to meet them. Ability to interpret, predict, forecast, and lead changes to operational activities. Tracks and measures success metrics and develops countermeasures to correct. Provides explanations and information to others on difficult issues, both within the team, other departments, and external partners. Collaborates with other internal stakeholders to meet the needs of the customer.
- Requires a Bachelor's degree in business, health administration or related field.
- Requires 5-7 experience in healthcare or related industry.
- Requires strategic planning or process improvement experience.
Indiana University Health is Indiana’s most comprehensive health system, with 16 hospitals and nearly 40,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We’re looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. People who are always ready to apply themselves.
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