Overview

This role is responsible for tracking and managing patient registry and progress, tracking time devoted to behavioral health care provided, resource and referral management, support for integrated behavioral health in person and via phone, support patient staffing meetings, and related duties by working collaboratively with the integrated behavioral health team to achieve desired clinical service and cost outcomes. Interacts directly with patients to support interventions initiated by the behavioral health and primary care teams, assisting in screening and treatment response measurements, providing information on internal and external resources, and coordinating referrals for sites not physically staffed by the integrated care service. Also responsible for maintaining a registry of all patients interacting with the behavioral health team and tracking time spent on the care of each patient. Identify and triage crisis needs.

• High School Diploma or GED is required.
• Associates degree in a medical or behavioral health field OR a certified Medical Assistant is required.
• BLS Certificate is required.
• Requires strong organizational skills.
• Requires the ability to problem solve and work independently.
• Requires proficiency with EMR programs.
• Medical Office or Behavioral Health experience is a plus.
• Microsoft Office experience is a plus.

Safeguarding our patients and each other is an important part of how we deliver the best care possible to the communities we serve. As a condition of employment, IU Health requires all new hires to receive various vaccinations, including the influenza and COVID-19 vaccines, barring an approved exemption. New hires will also be provided the option to submit proof of previous vaccination.

We are an equal opportunity employer and value diversity and inclusion at IU Health. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.