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Indiana University Health

Manager- LifeLine, Information Services Operations

System Health Solutions
Date Posted
29 November, 2022
Schedule & Shift
Full Time
Requisition Number
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Manager- LifeLine, Information Services Operations

Job Description


Be a part of a Comprehensive Highly Skilled Diverse Team at IU Health. We have an outstanding opportunity available for a Manager- LifeLine, Information Services Operations to join our team in supporting our LifeLine Program based out of Indianapolis..

Under the direction of the Director of Strategy and Business Operations, this position has 24/7 responsibility for the execution of specific job duties related to the technologic support of statewide LifeLine teams, including but not limited to clinical teams, administrative teams, maintenance teams, and vendor teams located on LifeLine sites. This position provides direct support and oversight to members of the LifeLine IS team with a focus on responsibility for installation, maintenance, and upgrades associated with LifeLine’s technology systems including but not limited to computers, computer peripherals, tablets, cellular devices, software, hard drives, and server systems. The Manager – LifeLine –Information Services (IS) Operations will maintain ownership and direct accountability for team member, internal, and external customer experiences through fluid communication with an emphasis on an environment that promotes professional relationships, delivery of safe, quality patient care, and just culture. This leader will ensure that safe, cost-effective, support of quality patient care and transport is achieved through operational excellence, support, and compliance in the realm of information services (IS). They will serve as a champion for the IU Health Values and maintain constant focus on both team member and customer experience.

The leader in this position would have the expectation of flexibility of being on-call as needed.

  • RN, Paramedic, or Respiratory Therapist licensure/certification preferred.
  • Bachelor's degree in a health care related field required or equivalent experience in lieu of degree.
  • 3 years patient transport experience required; 5 years relevant clinical experience preferred.
  • Knowledge of State and federal regulatory agency guidelines or laws relative to assigned area required.




Safeguarding our patients and each other is an important part of how we deliver the best care possible to the communities we serve. As a condition of employment, IU Health requires all new hires to receive various vaccinations, including the influenza and COVID-19 vaccines, barring an approved exemption. New hires will also be provided the option to submit proof of previous vaccination.

We are an equal opportunity employer and value diversity and inclusion at IU Health. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Indiana University Health is Indiana’s most comprehensive health system, with 16 hospitals and more than 34,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We’re looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. People who are always ready to apply themselves.

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Manager- LifeLine, Information Services Operations

Indianapolis, IN, United States
System Health Solutions

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