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Indiana University Health

Onsite Ambassador - FT/Evenings - North Hospital

System Services
Date Posted
22 December, 2022
Schedule & Shift
Full Time
Requisition Number
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Onsite Ambassador - FT/Evenings - North Hospital

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Job Description


Onsite role based in Emergency Department. Schedule 1pm-9:9:30pm.


Are you interested in partnering with nurses to provide excellent care to patients in a new way? We are seeking team members to work in the hospital setting while partnered with our virtual nursing staff. This team will serves as an information resource by partnering with the clinical staff in a fast paced, flexible, and innovative environment on the forefront of virtual care. This role will connect with patients using new technology platforms to promote wellness, providing accurate up-to-date information, and collaborate with other members of the healthcare team. The Virtual Ambassador position is an evolving and dynamic role that will focus on providing support to our nursing team and patients through virtual platforms.

This is a full or part time position with eligibility of IU Health benefits: medical, dental, vision, 401K, tuition reimbursement, and more. Candidates will work flexible shifts with a weekend requirement.

  • High School Diploma or GED certificate required.
  • Previous concierge level customer service experience preferred.
  • Previous healthcare experience involving patient/public contact preferred.


Safeguarding our patients and each other is an important part of how we deliver the best care possible to the communities we serve. As a condition of employment, IU Health requires all new hires to receive various vaccinations, including the influenza and COVID-19 vaccines, barring an approved exemption. New hires will also be provided the option to submit proof of previous vaccination.

We are an equal opportunity employer and value diversity and inclusion at IU Health. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Indiana University Health is Indiana’s most comprehensive health system, with 16 hospitals and more than 34,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We’re looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. People who are always ready to apply themselves.

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