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Indiana University Health

Customer Service Representative I - PRN - Nights & Weekends

Arnett Hospital
Date Posted
26 January, 2023
Schedule & Shift
Part Time
Requisition Number
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Customer Service Representative I - PRN - Nights & Weekends

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Job Description


Position Summary

This is a PRN position, approx. 20 hours per week, that will require night and weekend availability.  This position allows you to respond to patient inquiries via telephone and email. Determine the best method for problem resolution, meeting patient needs, and organizational guidelines. Will coordinates issue resolutions with other departments as necessary. May gather patient personal and billing information for database entry and scheduling. Does this sound like a good fit for you?

Apply today!

  • High School Diploma/GED. No experience required.
  • Knowledge of medical terminology and medical coding preferred.
  • Ability to type 30+ words per minute.
  • Requires working knowledge of computers.

Apply teamwork. Apply experience. Apply skill. Apply yourself. And together we can change everything!


Safeguarding our patients and each other is an important part of how we deliver the best care possible to the communities we serve. As a condition of employment, IU Health requires all new hires to receive various vaccinations, including the influenza and COVID-19 vaccines, barring an approved exemption. New hires will also be provided the option to submit proof of previous vaccination.

We are an equal opportunity employer and value diversity and inclusion at IU Health. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Indiana University Health is Indiana’s most comprehensive health system, with 16 hospitals and more than 34,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We’re looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. People who are always ready to apply themselves.

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