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Indiana University Health

Administrative Coordinator - Riley Outpatient Center

IU Health Physicians Support Services
Date Posted
11 June, 2023
Schedule & Shift
Full Time
Day
Requisition Number
353266
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Administrative Coordinator - Riley Outpatient Center

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Job Description

Overview

Administrative Coordinator

Provides standard administrative and technical support to senior leader(s). Manages schedules/calendars, coordinates meetings and events, prepares travel arrangements, processes invoices and expense reports, and handles inquires, as appropriate, across teams they support. Handles/screens emails including confidential emails and records with appropriate discretion and respect. Assists in drafting of various internal and external correspondence and other communications. Manages work with limited guidance and direction. Anticipates and proactively addresses administrative and technical issues and challenges as they arise. Assures accuracy and availability of office records, files, resource data, various reports, basic budget oversight, etc. Exercises sound independent judgement anticipates potential issues and challenges, and recognizes the specific needs of their leader(s). Patient Scheduling and patient care coordination will be key tasks in this role.

Bachelor's degree or equivalent years of experience required.

• Requires 3-5+ years of relevant experience.

• Experience with matrix organization and complex work environment preferred.

• Requires intermediate proficiency in MS office (Word, PowerPoint, Excel).

• Experience with Qgenda Scheduling System preferred

• Requires intermediate experience in receiving, analyzing, and interpreting complex data and information.

Responsibilities

Connect to Promise - Demonstrates a commitment to IU Health's mission, vision, and values by exhibiting behaviors and delivering results that align with the strategic direction of the organization. Ensure IU Health is working toward its vision of improving the health of all Hoosiers by providing the best care for each person as we practice our values of purpose, excellence, compassion and team.

Communication - Shares thoughts and information in a clear, concise and professional manner, in both oral and written communication formats. Demonstrates active listening and seeks further information to ensure clarity and understanding. Promptly responds to requests for information.

Ethical Practice - Maintains confidentiality as appropriate, earns trust and respect of others, and exhibits behaviors that express the ethical practice of a healthcare organization. Reports and responds immediately to unethical behavior or conflicts of interest.

Relationship Building - Builds rapport and finds common ground with others, creating experiences and interactions where people consistently feel heard, valued and respected. Provides exemplary customer service to internal and external customers by being proactive, responsive and encouraging teamwork.

Critical Thinking - Leverages curiosity and insights to explore rationale behind decision-making. Connects pieces of information from various sources to improve problem solving capabilities and recommendations. Recognizes and distinguishes questions, problems, and conflict.

Execution - Addresses problems directly and implements objectives effectively. Produces on time, high-quality work deliverables.

Independent Judgement - Exhibits sound professional judgment and diplomacy in handling unexpected problems and frequent interruptions that require immediate action or attention. Seeks appropriate guidance when determining next steps.

Leadership - Takes the initiative to proactively resolve issues, address concerns, identify potential risks, and improve overall processes and outcomes.

#LI-Onsite

 

We are an equal opportunity employer and value diversity and inclusion at IU Health. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Qualifications for the Administrative Coordinator - Riley Outpatient Center Role

Overview

Administrative Coordinator

Provides standard administrative and technical support to senior leader(s). Manages schedules/calendars, coordinates meetings and events, prepares travel arrangements, processes invoices and expense reports, and handles inquires, as appropriate, across teams they support. Handles/screens emails including confidential emails and records with appropriate discretion and respect. Assists in drafting of various internal and external correspondence and other communications. Manages work with limited guidance and direction. Anticipates and proactively addresses administrative and technical issues and challenges as they arise. Assures accuracy and availability of office records, files, resource data, various reports, basic budget oversight, etc. Exercises sound independent judgement anticipates potential issues and challenges, and recognizes the specific needs of their leader(s). Patient Scheduling and patient care coordination will be key tasks in this role.

  • qualifications__list
    Bachelor's degree or equivalent years of experience required.

  • Requires 3-5+ years of relevant experience.

  • Experience with matrix organization and complex work environment preferred.

  • Requires intermediate proficiency in MS office (Word, PowerPoint, Excel).

  • Experience with Qgenda Scheduling System preferred

  • Requires intermediate experience in receiving, analyzing, and interpreting complex data and information.

    Responsibilities

    Connect to Promise - Demonstrates a commitment to IU Health's mission, vision, and values by exhibiting behaviors and delivering results that align with the strategic direction of the organization. Ensure IU Health is working toward its vision of improving the health of all Hoosiers by providing the best care for each person as we practice our values of purpose, excellence, compassion and team.

    Communication - Shares thoughts and information in a clear, concise and professional manner, in both oral and written communication formats. Demonstrates active listening and seeks further information to ensure clarity and understanding. Promptly responds to requests for information.

    Ethical Practice - Maintains confidentiality as appropriate, earns trust and respect of others, and exhibits behaviors that express the ethical practice of a healthcare organization. Reports and responds immediately to unethical behavior or conflicts of interest.

    Relationship Building - Builds rapport and finds common ground with others, creating experiences and interactions where people consistently feel heard, valued and respected. Provides exemplary customer service to internal and external customers by being proactive, responsive and encouraging teamwork.

    Critical Thinking - Leverages curiosity and insights to explore rationale behind decision-making. Connects pieces of information from various sources to improve problem solving capabilities and recommendations. Recognizes and distinguishes questions, problems, and conflict.

    Execution - Addresses problems directly and implements objectives effectively. Produces on time, high-quality work deliverables.

    Independent Judgement - Exhibits sound professional judgment and diplomacy in handling unexpected problems and frequent interruptions that require immediate action or attention. Seeks appropriate guidance when determining next steps.

    Leadership - Takes the initiative to proactively resolve issues, address concerns, identify potential risks, and improve overall processes and outcomes.

    #LI-Onsite

Job Page Content image

Indiana University Health is Indiana’s most comprehensive health system, with 16 hospitals and nearly 40,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We’re looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. People who are always ready to apply themselves.

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