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Indiana University Health

Team Lead - Gift Shop (Methodist Hospital)

System Services
Date Posted
19 December, 2023
Schedule & Shift
Full Time
Day
Requisition Number
358195
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Team Lead - Gift Shop (Methodist Hospital)

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Job Description

Overview

Provides leadership and personnel management for assigned gift shops. Trains gift shop employees on procedures, policies and customer service. Evaluates and discusses areas of improvement for employees via direct one on one discussion and team meetings. Communicates to employees all of the new and revised policies as well as human resource issues. Builds sales and profitability for the gift shops by teaching employees how to focus on selling more profitable items when conducting add-on sales at the register. Provides input into performance evaluations. Consults with manager regarding corrective action and initiates corrective action when needed. Ensure that all financial and personnel records are kept confidential.
 
•Requires HS Grad or GED Equivalent.
• 1-3 years of retail experience required.
• Requires strong mathematical skills.
• Requires strong oral and written communication skills.
• Requires independent judgment and leadership skills.
• Requires ability to work flexible hours; including weekends; on short notice to meet staffing needs.
• Requires ability to handle confidential records.
• Requires ability to recognize and handle all situations.
• Requires ability to explain instructions in simple terminology.
• Requires ability to organize and process a high volume of work within established standards.

 

We are an equal opportunity employer and value diversity and inclusion at IU Health. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Qualifications for the Team Lead - Gift Shop (Methodist Hospital) Role

Overview

Provides leadership and personnel management for assigned gift shops. Trains gift shop employees on procedures, policies and customer service. Evaluates and discusses areas of improvement for employees via direct one on one discussion and team meetings. Communicates to employees all of the new and revised policies as well as human resource issues. Builds sales and profitability for the gift shops by teaching employees how to focus on selling more profitable items when conducting add-on sales at the register. Provides input into performance evaluations. Consults with manager regarding corrective action and initiates corrective action when needed. Ensure that all financial and personnel records are kept confidential.
  • qualifications__list
     
  • Requires HS Grad or GED Equivalent.
  •  1-3 years of retail experience required.
  •  Requires strong mathematical skills.
  •  Requires strong oral and written communication skills.
  •  Requires independent judgment and leadership skills.
  •  Requires ability to work flexible hours; including weekends; on short notice to meet staffing needs.
  •  Requires ability to handle confidential records.
  •  Requires ability to recognize and handle all situations.
  •  Requires ability to explain instructions in simple terminology.
  •  Requires ability to organize and process a high volume of work within established standards.
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Indiana University Health is Indiana’s most comprehensive health system, with 16 hospitals and nearly 40,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We’re looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. People who are always ready to apply themselves.

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