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Indiana University Health

HR Shared Services Specialist I

System Services
Date Posted
26 September, 2023
Schedule & Shift
Full Time
Day
Requisition Number
357548
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HR Shared Services Specialist I

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Job Description

Overview

Build your career with IU Health!  We have an exciting opportunity available for a HRSS Specialist to join the HR Shared Services team at our Indianapolis Location. 

The HRSS Specialist serves as the first point of contact in the Human Resources Shared Services (HRSS) call center. Responds to all routine customer inquiries pertaining to general HR questions and hospital policies and procedures. Services customers by determining specific needs, answering questions, resolving problems, and fulfilling requests to resolution. Processes transactions related to Human Resources and Benefits.

At IU Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as training, leadership development, promotion opportunities and cross training development.  We offer a comprehensive benefits package designed for you, which includes Medical-Dental-Vision, a matching 401K, PTO, tuition reimbursement program, wellness program, and more! 

 High School Diploma/GED required; Associate's Degree or equivalent years of experience preferred. Must be HDI (Helpdesk Institute) certified within 6 months of employment. Requires 0-3 years of relevant experience.
• Prior Human Resources experience preferred.
• HR data entry and call center experience preferred.
• Help Desk Institute (HDI) certification is required to have or obtain within 6 months of hire (HRSS will pay for certification).
• Requires experience in Microsoft programs (Word, Excel).

 

We are an equal opportunity employer and value diversity and inclusion at IU Health. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Qualifications for the HR Shared Services Specialist I Role

Overview

Build your career with IU Health!  We have an exciting opportunity available for a HRSS Specialist to join the HR Shared Services team at our Indianapolis Location. 

The HRSS Specialist serves as the first point of contact in the Human Resources Shared Services (HRSS) call center. Responds to all routine customer inquiries pertaining to general HR questions and hospital policies and procedures. Services customers by determining specific needs, answering questions, resolving problems, and fulfilling requests to resolution. Processes transactions related to Human Resources and Benefits.

At IU Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as training, leadership development, promotion opportunities and cross training development.  We offer a comprehensive benefits package designed for you, which includes Medical-Dental-Vision, a matching 401K, PTO, tuition reimbursement program, wellness program, and more! 

  • qualifications__list
     High School Diploma/GED required; Associate's Degree or equivalent years of experience preferred. Must be HDI (Helpdesk Institute) certified within 6 months of employment. Requires 0-3 years of relevant experience.
  •  Prior Human Resources experience preferred.
  •  HR data entry and call center experience preferred.
  •  Help Desk Institute (HDI) certification is required to have or obtain within 6 months of hire (HRSS will pay for certification).
  •  Requires experience in Microsoft programs (Word, Excel).

Job Page Content image

Indiana University Health is Indiana’s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We’re looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. People who are always ready to apply themselves.

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