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Indiana University Health

RCS Registration Specialist – Riley Outpatient Clinic

System Services
Date Posted
15 April, 2024
Schedule & Shift
Full Time
Day
Requisition Number
367372
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RCS Registration Specialist – Riley Outpatient Clinic

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Job Description

Overview

Are you looking for a role that showcases your passion and excitement about helping others? Would you like to be part of a team that strives to provide a family-friendly environment where world-class healthcare for children is matched by genuine hospitality and helpfulness? Come join our team at Riley Hospital for Children, Indiana’s only nationally ranked children’s hospital by U.S. News & World Report.

The Registration Specialist is a patient-facing position that facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. They obtain information to generate a clear financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes. This employee will greet Riley families, interview them to collect the appropriate medical information, explain the charges and policies of the department/hospital, validate insurance, and help refer uninsured or underinsured families for assistance with their cost of healthcare. They may also schedule patients for future services, answer incoming calls, and direct patients and visitors appropriately. This is a full-time, patient-facing position, Monday - Friday, with no nights, weekends, or holidays!  

Must have at least one year of experience in a hospital or physician setting preferred and a high level of customer service.


At least one year of experience in hospital or physician Revenue Cycle strongly preferred.
• Requires working knowledge of patient registration and financial clearance.
• Requires a high level of interpersonal and problem solving skills.
• Requires effective written and verbal communication skills.
• Requires the ability to work within a team and maintain collaborative relationships.
• Requires the ability to take initiative and meet objectives.

 

We are an equal opportunity employer and value diversity and inclusion at IU Health. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Qualifications for the RCS Registration Specialist – Riley Outpatient Clinic Role

Overview

Are you looking for a role that showcases your passion and excitement about helping others? Would you like to be part of a team that strives to provide a family-friendly environment where world-class healthcare for children is matched by genuine hospitality and helpfulness? Come join our team at Riley Hospital for Children, Indiana’s only nationally ranked children’s hospital by U.S. News & World Report.

The Registration Specialist is a patient-facing position that facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. They obtain information to generate a clear financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes. This employee will greet Riley families, interview them to collect the appropriate medical information, explain the charges and policies of the department/hospital, validate insurance, and help refer uninsured or underinsured families for assistance with their cost of healthcare. They may also schedule patients for future services, answer incoming calls, and direct patients and visitors appropriately. This is a full-time, patient-facing position, Monday - Friday, with no nights, weekends, or holidays!  

Must have at least one year of experience in a hospital or physician setting preferred and a high level of customer service.


  • qualifications__list
    At least one year of experience in hospital or physician Revenue Cycle strongly preferred.
  •  Requires working knowledge of patient registration and financial clearance.
  •  Requires a high level of interpersonal and problem solving skills.
  •  Requires effective written and verbal communication skills.
  •  Requires the ability to work within a team and maintain collaborative relationships.
  •  Requires the ability to take initiative and meet objectives.

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Indiana University Health is Indiana’s most comprehensive health system, with 16 hospitals and nearly 40,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We’re looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. People who are always ready to apply themselves.

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