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Indiana University Health

Analyst-Applications Intermediate

System Services
Date Posted
03 May, 2024
Schedule & Shift
Full Time
Day
Requisition Number
372205
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Analyst-Applications Intermediate

Job Description

Overview

Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People motivated to do their best every day. People who are always ready to apply themselves. As one of Indiana's largest employers, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation's healthiest states.

Analyst-Applications Intermediate (Hybrid with some onsite in Indianapolis, Indiana)

This team member will be responsible for ongoing system support, installs, maintenance, upgrades, and be the onsite vendor liaison for Virtual Care associated applications under limited supervision. This team member is responsible for ensuring that all Virtual Care applications are available and functioning properly and that customer requests are satisfied on time and with the highest quality. Duties will involve problem analysis, issue resolution, and on-call support. This position will work closely with System Analysts, end users, technical IS staff, and application vendors. This team member will be assigned to complex technical IS work and business problems and will need to possess and apply a broad knowledge of IS principles and practices through the completion of assignments. Assignments are broad in nature requiring originality and ingenuity. Incumbent works with minimum supervision, conferring with supervisor on unusual matters. Works on small to large complex projects that require increased skill in multiple technical environments and knowledge of a specific business area. Mentors analysts with less experience and demonstrates a high level of skill in the areas of system functionality, configuration, systems design, data structures and documentation.

RESPONSIBILITIES:

  • Configures, installs, maintains and upgrades hospital information systems hardware and software under general supervision. 
  • Administers and maintains security of operating systems. 
  • Provides operational support for the organization's information systems, peripheral equipment, and clinical applications. 
  • Provides onsite support to the organization's internal users of computer applications and hardware. 
  • Solves moderately complex problems. 
  • Analyzes possible solutions using standard procedures.

PREFERRED:

  • Cerner Electronic Medical Record experience preferred.
  • Strong knowledge of cross discipline healthcare processes and workflows.
  • Extensive experience with clinical information systems or in implementing/supporting clinical information systems.
  • Experience with Microsoft Office Products. 
  • Excellent written and verbal communication skills.
  • Exceptional interpersonal, problem solving, quality focus, and analytical skills.
  • Self-motivation with the ability to prioritize, meet deadlines, and manage changing priorities in a high pressure environment.
  • Ability to promote teamwork and build effective relationships.
  • Ability to maintain confidential communication and use judgment and discretion.
  • General consulting skills, process improvement, customer relationship skills, reporting skills, and technical zeal.
  • Ability to rely on experience and judgment to plan and accomplish goals.
  • Willingness to work occasionally outside of normal business hours.

REQUIREMENTS:

  • Bachelor's degree preferred or equivalent experience.
  • 3-5 years of experience required.
  • Prefers experience with databases or clinical applications.
  • Requires knowledge of multi-application and system interdependencies.

 

We are an equal opportunity employer and value diversity and inclusion at IU Health. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Indiana University Health is Indiana’s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We’re looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. People who are always ready to apply themselves.

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