Overview

Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People motivated to do their best every day. People who are always ready to apply themselves. As one of Indiana's largest employers, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation's healthiest states.

Engineer-Information Services Senior

(This is a hybrid role requiring some on site work in Indianapolis, Indiana)

Connect to Promise - Demonstrates a commitment to IU Health's mission, vision, and values by exhibiting behaviors and delivering results that align with the strategic direction of the organization. Ensure IU Health is working toward its vision of improving the health of all Hoosiers by providing the best care for each person as we practice our values of purpose, excellence, compassion and team.

Communication - Shares thoughts and information in a clear, concise and professional manner, in both oral and written communication formats. Demonstrates active listening and seeks further information to ensure clarity and understanding. Promptly responds to requests for information, and works to proactively think through next steps and anticipate potential issues, requests, or business needs. Openly shares knowledge and expertise.

Ethical Practice - Maintains confidentiality as appropriate, earns trust and respect of others, and exhibits behaviors that express the ethical practice of a healthcare organization. Mitigates unintended consequences through careful analysis and observation of business practices.

Critical Thinking - Leverages curiosity and insights to explore rationale behind decision-making. Connects pieces of information from various sources to improve problem solving capabilities and recommendations. Actively distinguishes questions, problems, and conflict. Combines existing knowledge and on-the-job experiences to ensure best practices are being implemented in day-to-day work.

Execution - Addresses problems directly and implements objectives effectively. Produces on time, high-quality work deliverables. Able to apply basic project management principles, and ensure standard of work is place and reflects leading best practices.

Customer Focus - Identifies short and long term customer needs and ensures the effective delivery of high quality and value added solutions, products, and services that meet or exceed customer expectations.

Independent Judgment - Exhibits sound professional judgment and diplomacy in handling unexpected problems and frequent interruptions that require immediate action or attention.

Analysis - Thoroughly analyzes problems and opportunities, and their impact on the business. Takes into account all fact-based and stakeholder information in order to evaluate alternatives and make judgment-rich decisions. Probes symptoms to determine the underlying causes of problems and then integrates information from a variety of sources to arrive at optimal solutions.

RESPONSIBILITIES:

• Fulfills customer requirements via design/build/test/troubleshoot/document activities for enterprise-class datacenter computing hardware, software, networking tools and platforms. 
• Evaluates, analyzes, configures, and implements new products and tools while ensuring appropriate operational monitoring is enabled. 
• Provides comprehensive support for logical networking and communications protocols, Microsoft products, Intel and midrange platforms, relational databases, and programming/scripting. 
• Works on complex applications and/or projects. 
• Mentors and assist other team members.

REQUIRMENTS:

• Bachelor's degree preferred or equivalent experience.
• 5-7 years of experience required.
• Cloud platform experience preferred.
• Healthcare, health insurance and health providers experience and understanding of processes is preferred.
• Requires experience working with vendors to quote moderately complex solutions.

We are an equal opportunity employer and value diversity and inclusion at IU Health. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.