Specialist-Staffing Optimization Nights
Job Location
19 February, 2025
Full Time
Night
385767
Specialist-Staffing Optimization Nights
This job posting is no longer active.
Job Description
Overview
Schedule: 4:00pm to 5:30am (3 days per week). Position requires weekend rotations, holiday rotations, weekend on-call rotations, and flexing hours as department needs to fill staffing gaps. Will work remotely, but will be expected to commute to Indianapolis, IN at least twice a year for team meetings as needed. This role supports a call center and attention to detail is key. Will provide administrative support to nursing leaders. Jabber experience is helpful as that is used in the call center.
Maintains a 24/7 live schedule using Kronos to complete real-time staffing, timekeeping and scheduling for the system. Maintains Kronos, related systems and records to support IUHWFC. Performs daily operations and special projects related to 24/7 live schedule. Ensures resources are properly allocated to increase flexibility and adaptability to support patient care across the system.
• Requires flexibility in scheduling due to 24/7 responsibilities (includes weekends/holidays).
• Requires ability to function in a team oriented environment.
• Requires ability to use Microsoft Office.
• Preferred experience with handling confidential information.
• Preferred 1-2 years in customer service industry.
• Preferred Kronos experience (timekeeping and scheduler).
We are an equal opportunity employer and value diversity and inclusion at IU Health. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Qualifications for the Specialist-Staffing Optimization Nights Role
Overview
Schedule: 4:00pm to 5:30am (3 days per week). Position requires weekend rotations, holiday rotations, weekend on-call rotations, and flexing hours as department needs to fill staffing gaps. Will work remotely, but will be expected to commute to Indianapolis, IN at least twice a year for team meetings as needed. This role supports a call center and attention to detail is key. Will provide administrative support to nursing leaders. Jabber experience is helpful as that is used in the call center.
Maintains a 24/7 live schedule using Kronos to complete real-time staffing, timekeeping and scheduling for the system. Maintains Kronos, related systems and records to support IUHWFC. Performs daily operations and special projects related to 24/7 live schedule. Ensures resources are properly allocated to increase flexibility and adaptability to support patient care across the system.
- High School Diploma/GED. Associates Degree preferred.
- Requires flexibility in scheduling due to 24/7 responsibilities (includes weekends/holidays).
- Requires ability to function in a team oriented environment.
- Requires ability to use Microsoft Office.
- Preferred experience with handling confidential information.
- Preferred 1-2 years in customer service industry.
- Preferred Kronos experience (timekeeping and scheduler).
Indiana University Health is Indiana’s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We’re looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. People who are always ready to apply themselves.
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