Overview

Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join our Laboratory leadership team in the role of Director- Lab, Preanalytics & Customer Care

Directs and coordinates activities of lab professionals, technicians, and non-technical team members in pre- and post- diagnostic work and treatment of patients. Manages ongoing analysis, development and implementation of methods and systems to improve overall efficiency and effectiveness of services and functions. Charged with demonstrably improving performance across clinical quality and safety, patient and employee satisfaction, and operations/finances for all areas of responsibility.

Key Relationships

Reports to: Executive Director- Lab, Adult Academic Health Center

Direct Reports:

Candidate Qualifications

Candidates for the position will be selected from a diverse pool and will be evaluated according to the following criteria and competencies.

• Bachelor's Degree is required.
• Requires 7-10 years of relevant experience. 
• Requires 5+ years of management experience.
• Process Improvement, Change Management, and Project Management experience preferred. 
• Clinical or laboratory medical technologist certification (or equivalent) is preferred.
• Requires basic proficiency in MS Office (Word, PowerPoint, Excel).

Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our diverse organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana’s largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation’s healthiest states.

IU Health is the largest health system in Indiana with nearly 40,000 team members, 15 hospitals and $8.64 billion in operating revenue. The system’s programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care.  IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana. 

We are an equal opportunity employer and value diversity and inclusion at IU Health. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.