RCS – System Patient Access Operational Performance Expert
Job Location
17 April, 2025
Full Time
Day
394782-OTHLOC-300000007211063
RCS – System Patient Access Operational Performance Expert
This job posting is no longer active.
Job Description
Overview
This position serves as the subject matter expert for Revenue Cycle Services. Provides leadership across the division in regards to specific education, training, and management of changes related to Revenue Cycle Services requirements or regulation. Serves as a point of escalation for claim related issues and provides independent review and monitoring of aged accounts receivable and direct intervention where appropriate. Position is Hybrid – 50% onsite, 50% remote.
Must have healthcare experience with Revenue Cycle and must reside in Indiana
Switchboard/Call Center experience 3 years preferred
• Requires excellent written and verbal communication skills.
• Requires excellent customer service skills.
• Requires demonstrated ability to use analytical capabilities and business knowledge to understand complexities of industry and impact to business processes and methods.
• Requires strong organizational skills necessary to work on multiple complex projects/problems at one time.
• Requires ability to work effectively with all levels of the organization.
• Requires ability to work independently and is motivated to produce high quality outcomes.
• Requires knowledge in business applications.
• Requires ability to plan and manage the utilization of resources.
• Requires ability to facilitate and lead work groups.
• Requires ability to promote teamwork and build effective relationships.
• Requires ability to take initiative and meet objectives.
• Requires a high level of interpersonal; problem solving and analytical skills.
We are an equal opportunity employer and value diversity and inclusion at IU Health. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Qualifications for the RCS – System Patient Access Operational Performance Expert Role
Overview
This position serves as the subject matter expert for Revenue Cycle Services. Provides leadership across the division in regards to specific education, training, and management of changes related to Revenue Cycle Services requirements or regulation. Serves as a point of escalation for claim related issues and provides independent review and monitoring of aged accounts receivable and direct intervention where appropriate. Position is Hybrid – 50% onsite, 50% remote.
Must have healthcare experience with Revenue Cycle and must reside in Indiana
Switchboard/Call Center experience 3 years preferred
- Bachelor?s degree preferred. Requires proficiency in Excel and PowerPoint. Requires Expert Knowledge of Healthcare Revenue Cycle.
- Requires excellent written and verbal communication skills.
- Requires excellent customer service skills.
- Requires demonstrated ability to use analytical capabilities and business knowledge to understand complexities of industry and impact to business processes and methods.
- Requires strong organizational skills necessary to work on multiple complex projects/problems at one time.
- Requires ability to work effectively with all levels of the organization.
- Requires ability to work independently and is motivated to produce high quality outcomes.
- Requires knowledge in business applications.
- Requires ability to plan and manage the utilization of resources.
- Requires ability to facilitate and lead work groups.
- Requires ability to promote teamwork and build effective relationships.
- Requires ability to take initiative and meet objectives.
- Requires a high level of interpersonal; problem solving and analytical skills.
Indiana University Health is Indiana’s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We’re looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. People who are always ready to apply themselves.
Interested in working for IU Health?
Take the first step by joining our Talent Network today!
