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Indiana University Health

Genetic Counseling Assistant

IU Health Physicians Support Services
Date Posted
23 March, 2021
Schedule & Shift
Full Time
Day
Requisition Number
300986
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Genetic Counseling Assistant

Job Description

Overview

Summary:

Works with physicians, genetic counselors, nurses, and healthcare staff to assist with the provision of clinical care, to support the academic mission, and to coordinate clinical translational research studies.

Clinical, Administrative, Research Support:

  • Performs new patient referral intake, as well as coordinates and assists with scheduling. Works directly with call center to ensure patients are scheduled in a timely manner. Facilitates the collection of medical records and prepares patient charts.  Contacts patients to remind them of their appointment. Documents scheduling notes as needed in the electronic medical record.
  • Answers potentially high volume of calls, triages and routes calls appropriately, providing information to patients and internal and external referring physician offices and others. Serves as liaison between patients, physicians, and staff, providing routine information to patient inquiries, both for the outpatient clinics and inpatient consultations. Serves as a liaison among Cancer and Cardiovascular Genetic clinic sites.
  • Assists providers in obtaining insurance coverage or preauthorization for genetic testing. Corresponds with genetic testing laboratories as necessary.
  • Monitors provider schedules and identifies potential conflicts and overbookings. Ensures the clinics are booked to capacity each week.  
  • Prepare packets of information for families newly diagnosed.
  • Prepare samples for transportation to laboratories, and escort patients to the laboratory as needed.
  • Help to troubleshoot a variety of patient issues.
  • Assists patients with completing multi-generation family cancer history in advance of patient appointment, as needed.
  • Enters clinical data into Cancer Gene Connect and RedCap databases and produces reports as needed.
  • Maintains Endnote database by entering references routinely.
  • Assists with coordination of genetics residents’ and genetic counseling students’ rotations, preparing education materials and schedules. Performs administrative functions such as preparing manuscripts including using reference manager such as Endnote, preparing PowerPoint presentations, assists with preparing conference posters, coordinates weekly clinic conference and bimonthly journal club, orders and stocks supplies.
  • Prepares and submit Institutional Review Board (IRB) documents (i.e. information consent, advertisement, protocol and protocol summary). Track and manage data collection and data entry processes. Communicate with subjects to obtain follow-up information. Collect data in paper and electronic forms using approved and established methods. Use library and internet search engines to obtain journal articles.
  • Bachelor's degree required. 
  • Basic Cardiac Life Support (BCLS) certification preferred.
  • Working knowledge of clinical trials data management principles and medical terminology preferred. 
  • Requires basic proficiency in MS office (Word, PowerPoint, Excel).
  • Requires 0-3 years of relevant experience.

 

We are an equal opportunity employer and value diversity and inclusion at IU Health. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Indiana University Health is Indiana’s most comprehensive health system, with 16 hospitals and more than 34,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We’re looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. People who are always ready to apply themselves.

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