Overview
The IU Health Enterprise Business Applications (EBA) department is looking for a Senior Business Analyst to join our team. This role will focus on our CRM platform, working primarily with our Health Plans team. The role of a Business Analyst focuses on soliciting and documenting requirements from our business partners, working closely with the technical team to ensure the technical solution meets the customers needs. In this role, there is a strong emphasis on communication skills, both verbal and written. Past experience working in insurance solutions or third party Salesforce solutions are preferred. Candidates should have a background in Agile methodologies. Salesforce Admin Certification is preferred for this position.
Acts as a liaison between IT and business units for the development, implementation and support of new systems and enhancement under minimal guidance. Actively leads and facilitates the gathering of customer needs and objectives to evaluate new applications or enhance existing applications. Self-directs oneself to document and test systems requirements and solve complex problems and develop innovative solutions working collaboratively with the development team. Prepares communications and makes presentations on solution alternatives and system enhancements. Solves complex problems; takes a new perspective using existing solutions. Acts as a resource for colleagues with less experience.
We are an equal opportunity employer and value diversity and inclusion at IU Health. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Overview
The IU Health Enterprise Business Applications (EBA) department is looking for a Senior Business Analyst to join our team. This role will focus on our CRM platform, working primarily with our Health Plans team. The role of a Business Analyst focuses on soliciting and documenting requirements from our business partners, working closely with the technical team to ensure the technical solution meets the customers needs. In this role, there is a strong emphasis on communication skills, both verbal and written. Past experience working in insurance solutions or third party Salesforce solutions are preferred. Candidates should have a background in Agile methodologies. Salesforce Admin Certification is preferred for this position.
Acts as a liaison between IT and business units for the development, implementation and support of new systems and enhancement under minimal guidance. Actively leads and facilitates the gathering of customer needs and objectives to evaluate new applications or enhance existing applications. Self-directs oneself to document and test systems requirements and solve complex problems and develop innovative solutions working collaboratively with the development team. Prepares communications and makes presentations on solution alternatives and system enhancements. Solves complex problems; takes a new perspective using existing solutions. Acts as a resource for colleagues with less experience.
Indiana University Health is Indiana’s most comprehensive health system, with 16 hospitals and more than 34,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We’re looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. People who are always ready to apply themselves.
Indianapolis,
IN,
United States
System Services
Indianapolis,
IN,
United States
System Services
Indianapolis,
IN,
United States
System Services
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