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Indiana University Health

Patient Registration Associate

System Services
Date Posted
27 April, 2021
Schedule & Shift
Full Time
Day
Requisition Number
307205
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Patient Registration Associate

Job Description

Overview

This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include, but are not limited to, scheduling, registration, insurance verification, prior-authorization, financial counseling/individual solutions, cashiering, release of information and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals.

At least one year of experience in hospital or physician Revenue Cycle strongly preferred.
• Working knowledge of patient registration, and be able to collect payment at time of service.
• Requires a high level of interpersonal and problem solving skills.
• Requires effective written and verbal communication skills.
• Requires the ability to work within a team and maintain collaborative relationships.
• Requires the ability to take initiative and meet objectives.

IDEAL CANDIDATE MUST HAVES:

  • Be flexible/available to work a 6am+-6pm shift 3.5 days per week on a rotating scheule which would include every other weekend. 
  • Demonstrated critical thinking skills.
  • Strong customer service experience.
  • Dependable, loyal, committed to serving our patients and community.

 

We are an equal opportunity employer and value diversity and inclusion at IU Health. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Qualifications for the Patient Registration Associate Role

Overview

This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include, but are not limited to, scheduling, registration, insurance verification, prior-authorization, financial counseling/individual solutions, cashiering, release of information and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals.

  • qualifications__list
    At least one year of experience in hospital or physician Revenue Cycle strongly preferred.
  • Working knowledge of patient registration, and be able to collect payment at time of service.
  •  Requires a high level of interpersonal and problem solving skills.
  •  Requires effective written and verbal communication skills.
  •  Requires the ability to work within a team and maintain collaborative relationships.
  •  Requires the ability to take initiative and meet objectives.

    IDEAL CANDIDATE MUST HAVES:

    • Be flexible/available to work a 6am+-6pm shift 3.5 days per week on a rotating scheule which would include every other weekend. 
    • Demonstrated critical thinking skills.
    • Strong customer service experience.
    • Dependable, loyal, committed to serving our patients and community.
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Indiana University Health is Indiana’s most comprehensive health system, with 16 hospitals and more than 34,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We’re looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. People who are always ready to apply themselves.

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