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Indiana University Health

Scheduling Team Lead

System Services
Date Posted
17 June, 2021
Schedule & Shift
Full Time
Day
Requisition Number
305985
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Scheduling Team Lead

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Job Description

Overview

This position is responsible for leadership of assigned teams within IU Health Revenue Cycle Services. Ensures high quality standardized work processes that result in consistent outcomes that compare favorably with relevant national benchmarks. Serves as the first tier escalation for team members on task oriented problems or issues, and supports management in promotion of staff development and the allocation and coordination of daily work.

2 years of experience with Indiana University Health Revenue Cycle Services strongly preferred.
• Requires expert knowledge of revenue cycle requirements and regulations.
• Requires a high level of interpersonal, problem solving, and analytic skills.
• Requires effective written and verbal communication skills in both individual and group settings.
• Requires the ability to promote teamwork and develop team members.
• Requires the ability to take initiative and meet objectives.

 

IDEAL CANDIDATE MUST HAVES:

  • Available to work a Monday - Friday schedule anywhere between an 8am-6pm (8 hour shift), and as needed to cover for additional staffing coverage for vacations and call-off.
  • Experience leading a team and participating in traning and development of team members.
  • At least 2 years of patient scheduling experience preferred.
  • Experience with process improvement and critical/tactical thinking highly desired

 

We are an equal opportunity employer and value diversity and inclusion at IU Health. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Qualifications for the Scheduling Team Lead Role

Overview

This position is responsible for leadership of assigned teams within IU Health Revenue Cycle Services. Ensures high quality standardized work processes that result in consistent outcomes that compare favorably with relevant national benchmarks. Serves as the first tier escalation for team members on task oriented problems or issues, and supports management in promotion of staff development and the allocation and coordination of daily work.

  • qualifications__list
    2 years of experience with Indiana University Health Revenue Cycle Services strongly preferred.
  •  Requires expert knowledge of revenue cycle requirements and regulations.
  •  Requires a high level of interpersonal, problem solving, and analytic skills.
  •  Requires effective written and verbal communication skills in both individual and group settings.
  •  Requires the ability to promote teamwork and develop team members.
  •  Requires the ability to take initiative and meet objectives.

     

    IDEAL CANDIDATE MUST HAVES:

    • Available to work a Monday - Friday schedule anywhere between an 8am-6pm (8 hour shift), and as needed to cover for additional staffing coverage for vacations and call-off.
    • Experience leading a team and participating in traning and development of team members.
    • At least 2 years of patient scheduling experience preferred.
    • Experience with process improvement and critical/tactical thinking highly desired
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Indiana University Health is Indiana’s most comprehensive health system, with 16 hospitals and more than 34,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We’re looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. People who are always ready to apply themselves.

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