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Indiana University Health

RCS-Associate R

System Services
Date Posted
09 July, 2021
Schedule & Shift
Full Time
Day
Requisition Number
311434
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RCS-Associate R

Job Description

Overview

  • Retrieves records after discharge and outpatient visits from nursing units, clinics, ancillary and support areas, and departments who provide patient care services.
  • Accounts for all records in computer application and follows up with patient care areas until records are obtained
  •  Maintains effective working relationships with a variety of team members in other units and departments
  • Preps records for scanning which includes sequencing, applying barcode labels to identify location/folder to which the documents are to be indexed, and assuring documents have appropriate patient identification; creates pseudo accounts, where needed for scanning.
  • Direct and batch scan to electronic medical record system.
  • Performs document imaging indexing functions (Quality Control and Validation).
  • Applies IU Health policies and procedures, state, and federal regulations which govern the release of protected health information, including behavioral health, drug/alcohol abuse records, adoption records, and records containing information about communicable diseases.
  • Provides customer service for providers and patients who need patient health information for continuity of care and other purposes; telephone courtesy and customer service skills required in addition to knowledge of how to locate and print the requested patient information from the electronic record systems as well as historical legacy system(s).
  • Accurately fulfills requests, limiting the information provided to that which is needed to meet the needs of the requester.
  • Handles both verbal and written communication with team members and customers throughout the entire IU Health system. 
  • Maintains productivity data for all activities and submits task information daily to the productivity database.
  • Works well independently.
At least one year of experience in hospital or physician Revenue Cycle strongly preferred.
• Requires working knowledge of patient registration and financial clearance.
• Requires a high level of interpersonal and problem solving skills.
• Requires effective written and verbal communication skills.
• Requires the ability to work within a team and maintain collaborative relationships.
• Requires the ability to take initiative and meet objectives.

 

Safeguarding our patients and each other is an important part of how we deliver the best care possible to the communities we serve. As a condition of employment, IU Health requires all new hires to receive various vaccinations, including the influenza and COVID-19 vaccines, barring an approved exemption. New hires will also be provided the option to submit proof of previous vaccination. The COVID-19 vaccine is not required to begin employment; however, all team members need to be fully vaccinated by September 1, 2021.

We are an equal opportunity employer and value diversity and inclusion at IU Health. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Qualifications for the RCS-Associate R Role

Overview

  • Retrieves records after discharge and outpatient visits from nursing units, clinics, ancillary and support areas, and departments who provide patient care services.
  • Accounts for all records in computer application and follows up with patient care areas until records are obtained
  •  Maintains effective working relationships with a variety of team members in other units and departments
  • Preps records for scanning which includes sequencing, applying barcode labels to identify location/folder to which the documents are to be indexed, and assuring documents have appropriate patient identification; creates pseudo accounts, where needed for scanning.
  • Direct and batch scan to electronic medical record system.
  • Performs document imaging indexing functions (Quality Control and Validation).
  • Applies IU Health policies and procedures, state, and federal regulations which govern the release of protected health information, including behavioral health, drug/alcohol abuse records, adoption records, and records containing information about communicable diseases.
  • Provides customer service for providers and patients who need patient health information for continuity of care and other purposes; telephone courtesy and customer service skills required in addition to knowledge of how to locate and print the requested patient information from the electronic record systems as well as historical legacy system(s).
  • Accurately fulfills requests, limiting the information provided to that which is needed to meet the needs of the requester.
  • Handles both verbal and written communication with team members and customers throughout the entire IU Health system. 
  • Maintains productivity data for all activities and submits task information daily to the productivity database.
  • Works well independently.
  • qualifications__list
    At least one year of experience in hospital or physician Revenue Cycle strongly preferred.
  •  Requires working knowledge of patient registration and financial clearance.
  •  Requires a high level of interpersonal and problem solving skills.
  •  Requires effective written and verbal communication skills.
  •  Requires the ability to work within a team and maintain collaborative relationships.
  •  Requires the ability to take initiative and meet objectives.
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Indiana University Health is Indiana’s most comprehensive health system, with 16 hospitals and more than 34,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We’re looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. People who are always ready to apply themselves.

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