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Indiana University Health

Vice President-Virtual Care

System Clinical Services
Date Posted
09 July, 2021
Schedule & Shift
Full Time
Day
Requisition Number
311794
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Vice President-Virtual Care

Job Description

Overview

The Vice President of Virtual Care is responsible for developing robust virtual care strategies and driving the implementation of all virtual care growth and operations for IU Health. This work will support IU Health’s virtual care initiatives as the largest health care system in Indiana with 36,000 team members. The leader is responsible for ensuring IU Health’s virtual care technology and the delivery of the best possible patient and team member experience through reliability, ease of use, and effectiveness. This role collaborates with senior leadership and front-line team members, executes organizational development strategy, and motivates change initiatives across the system to optimize organizational potential and achieve strategic and operational objectives. The leader is expected to partner with senior administrative and clinical leadership across IU Health to evaluate and execute internal and external strategic partners. This position reports to the President, SHS Retail, Virtual and Home Services. The position will have four direct reports with an organization size of 80 team members.

The virtual care area is part of the System Health Solutions (SHS) business unit which delivered $1.2B in net revenue in 2020. SHS, formed in 2015, brings together many diverse service lines critical to meeting the needs of patients and clients in the complex and constantly evolving world of healthcare. In 2019, Community & Population Health and IU Health plans were brought into SHS to further align the organization to execute on key strategies.

The IU Health virtual care organization played a key role during the Covid-19 pandemic response. IU Health virtual care has experienced significant growth with several unique delivery models such as:

  • Hospital at Home Care
  • Centralized Palliative Care
  • Centralized Nocturnal Hospitalist Coverage
  • Integrated Behavioral Health Access to Primary Care Clinics
  • Behavioral Health ED Consult Access for all IUH Hospitals
  • Value Based Care Initiative Support with Home Visits

Qualifications

  • Master’s degree in business management or health administration, IT, or related field.
  • 10+plus years’ experience working in program development.
  • Demonstrated ability to understand and operate within regulatory framework and within a highly complex, matrix organization.
  • Requires knowledge of virtual care systems, operations, and IS infrastructure.
  • Requires analytical capabilities and problem solving to form a plan of action.
  • Requires ability to lead cross-functional work teams.
  • Strong interpersonal and organizational skills.
  • Require strong written and verbal communication skills.
  • Requires knowledge of applicable Federal, State, and Local regulatory agency guidelines and laws.
  • Visionary leader who knows how to optimally drive change in a complex, matrixed, distributed and yet system-oriented environment.
  • Must embody IU Health's mission, embrace its vision and values, and lead through respect, humility, and intellectual curiosity.

 

Safeguarding our patients and each other is an important part of how we deliver the best care possible to the communities we serve. As a condition of employment, IU Health requires all new hires to receive various vaccinations, including the influenza and COVID-19 vaccines, barring an approved exemption. New hires will also be provided the option to submit proof of previous vaccination. The COVID-19 vaccine is not required to begin employment; however, all team members need to be fully vaccinated by September 1, 2021.

We are an equal opportunity employer and value diversity and inclusion at IU Health. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Indiana University Health is Indiana’s most comprehensive health system, with 16 hospitals and more than 34,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We’re looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. People who are always ready to apply themselves.

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