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Indiana University Health

IS Support Analyst - Intermediate

System Services
Date Posted
14 October, 2021
Schedule & Shift
Full Time
Day
Requisition Number
316446
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IS Support Analyst - Intermediate

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Job Description

Overview

Provides end user support using pertinent data and facts to identify and solve a range of moderately complex and non-standard requests and issues under moderate level of guidance and direction. Works collaboratively with technical and business team members to conduct problem research, root cause analysis and issue resolution. Participates in the implementation of application upgrades and installation of new releases. Maintains working knowledge of applications within their domain. Contributes to the overall support knowledgebase and training to other business and IT team members. Prioritizes and organizes own work.


 Bachelor's degree preferred or equivalent experience.
• 3-5 years of experience required.
• Requires Experience implementing or supporting applications. Ex. ERP, HR Payroll and Finance.
• Requires experience with MS Office (PowerPoint, Vizio, Word).
• Requires experience facilitating/ leading requirement gathering sessions.

 

Safeguarding our patients and each other is an important part of how we deliver the best care possible to the communities we serve. As a condition of employment, IU Health requires all new hires to receive various vaccinations, including the influenza and COVID-19 vaccines, barring an approved exemption. New hires will also be provided the option to submit proof of previous vaccination. The COVID-19 vaccine is not required to begin employment; however, all team members need to be fully vaccinated by September 1, 2021.

We are an equal opportunity employer and value diversity and inclusion at IU Health. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Qualifications for the IS Support Analyst - Intermediate Role

Overview

Provides end user support using pertinent data and facts to identify and solve a range of moderately complex and non-standard requests and issues under moderate level of guidance and direction. Works collaboratively with technical and business team members to conduct problem research, root cause analysis and issue resolution. Participates in the implementation of application upgrades and installation of new releases. Maintains working knowledge of applications within their domain. Contributes to the overall support knowledgebase and training to other business and IT team members. Prioritizes and organizes own work.


  • qualifications__list
     Bachelor's degree preferred or equivalent experience.
  • 3-5 years of experience required.
  •  Requires Experience implementing or supporting applications. Ex. ERP, HR Payroll and Finance.
  •  Requires experience with MS Office (PowerPoint, Vizio, Word).
  •  Requires experience facilitating/ leading requirement gathering sessions.

Job Page Content image

Indiana University Health is Indiana’s most comprehensive health system, with 16 hospitals and more than 34,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We’re looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. People who are always ready to apply themselves.

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