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Indiana University Health

RCS-Patient Financial Counselor

System Services
Date Posted
17 January, 2022
Schedule & Shift
Full Time
Requisition Number
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RCS-Patient Financial Counselor

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Job Description


IU Health’s Patient Financial Counselor positions serve as the point of contact for patients seeking assistance with the cost of healthcare. This position helps patients understand and apply for assistance programs such as Medicaid, HIP, SNAP/TANF, and IU Health’s Financial Assistance Program. This highly rewarding role is responsible for the delivery of customer-facing services within Revenue Cycle System Services and requires a high level of customer service skills.

Sound like a great fit? Apply today!

  • Prior experience with public and private assistance programs preferred.
  • For those serving as a Financial Counselor, a current Indiana State Navigator's license is required within 30 days of hire.
  • At least one year of experience in a hospital or physician setting preferred.
  • Requires working knowledge of patient registration.
  • Requires a high level of interpersonal and problem-solving skills.
  • Requires effective written and verbal communication skills.
  • Requires the ability to work within a team and maintain collaborative relationships.
  • Requires the ability to take initiative and meet objectives.


Safeguarding our patients and each other is an important part of how we deliver the best care possible to the communities we serve. As a condition of employment, IU Health requires all new hires to receive various vaccinations, including the influenza and COVID-19 vaccines, barring an approved exemption. New hires will also be provided the option to submit proof of previous vaccination.

We are an equal opportunity employer and value diversity and inclusion at IU Health. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Indiana University Health is Indiana’s most comprehensive health system, with 16 hospitals and more than 34,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We’re looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. People who are always ready to apply themselves.

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