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Indiana University Health

"Poison Information Provider" Student-Pharmacy Technician-Flat Rate, Methodist Hospital (PRN)

Methodist Hospital
Date Posted
16 December, 2021
Schedule & Shift
Part Time
Rotating
Requisition Number
321732
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"Poison Information Provider" Student-Pharmacy Technician-Flat Rate, Methodist Hospital (PRN)

Job Description

Overview

The PIP functions as a Poison Center team member answering and triaging nontoxic or minimally toxic exposure cases and information requests from the general public. The PIP performs all aspects of case management and documentation under the supervision of a Certified Specialist in Poison Information (CSPI). A designated CSPI is assigned as a PIP supervisor at all times.

  • Answers and triages incoming exposure calls that can be appropriately managed or need to be transferred to a CSPI for management
  • May take calls regarding nontoxic exposures, pill identification, drug info requests, and some cases that are able to be managed at home. May assist with follow-up calls for inpatients in stable condition. All other cases should be triaged to a SPI. Cases involving intentional exposures, self-harming intent, or from a healthcare facility should be immediately triaged to a SPI. Animal cases may be triaged to a SPI or to the Veterinary Poison Center line
  • Must have excellent phone and communication skills, work well in a demanding environment, and possess people skills such as courtesy, compassion, empathy, and respect
  • Provides emotional support and accepts caller’s emotional responses
  • Projects a confident, professional, and empathetic manner in communication
  • Provides quality safe care according to acuity and reassessment
  • Follows IPC policies, procedures, and Poison Information Provider Triage Guidelines and knows when to ask for help from a SPI for all calls outside of their scope of practice
  • Obtains pertinent exposure history, patient, and caller information to adequately assess the severity of a case based on the nature of the exposure, patient's clinical signs and symptoms, potential toxicity of product involved, and patient's prior medical history in order to provide the appropriate toxicity information and recommendations for management and monitoring of the patient(s)
  • Answers information calls that do not involve a known exposure. Asks the appropriate questions and provides information to callers regarding drug identification, drugs, environmental, medical, occupational, teratogenicity, administrative and/or poison information, substance abuse, poison prevention/safety/education, call referrals to other agencies or hotlines, medical or drug literature search requests
  • Makes appropriate follow-up calls to monitor patient's progress, provide any treatment recommendations, and verify case outcomes in accordance with IPC guidelines
  • Documents all calls in the poison center medical record system, accurately codes all cases with proper documentation, completes all mandatory fields, and synthesizes clear SOAP notes
  • Assures data collected is compliant with National Poison Data System (NPDS) coding requirements
  • Possesses the ability to perform complex mathematical calculations
  • Maintains current licensure and/or certifications required for the position
  • Identifies own individual learning needs and seeks assistance and direction in meeting them
  • Participates in clinical, professional, and department responsibilities

 

Requirements:

  • Current enrollment in an accredited school of pharmacy and successful completion of two professional years
  • Prior healthcare experience as an EMT, paramedic, nurse, or other professional may be substitutable for one year of education at the discretion of the Director

 Requires current Pharmacy Technician training permit or pharmacy intern license in good standing with the Indiana State Board of Pharmacy; Pharmacy Technician license for the State of Indiana preferred.
• One year of hospital experience preferred.
• Requires knowledge of federal and state pharmacy laws.
• Requires knowledge of medical and pharmaceutical terminology.
• Requires knowledge of procedures for operating automated dispensing machines.

 

Safeguarding our patients and each other is an important part of how we deliver the best care possible to the communities we serve. As a condition of employment, IU Health requires all new hires to receive various vaccinations, including the influenza and COVID-19 vaccines, barring an approved exemption. New hires will also be provided the option to submit proof of previous vaccination.

We are an equal opportunity employer and value diversity and inclusion at IU Health. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Qualifications for the "Poison Information Provider" Student-Pharmacy Technician-Flat Rate, Methodist Hospital (PRN) Role

Overview

The PIP functions as a Poison Center team member answering and triaging nontoxic or minimally toxic exposure cases and information requests from the general public. The PIP performs all aspects of case management and documentation under the supervision of a Certified Specialist in Poison Information (CSPI). A designated CSPI is assigned as a PIP supervisor at all times.

  • Answers and triages incoming exposure calls that can be appropriately managed or need to be transferred to a CSPI for management
  • May take calls regarding nontoxic exposures, pill identification, drug info requests, and some cases that are able to be managed at home. May assist with follow-up calls for inpatients in stable condition. All other cases should be triaged to a SPI. Cases involving intentional exposures, self-harming intent, or from a healthcare facility should be immediately triaged to a SPI. Animal cases may be triaged to a SPI or to the Veterinary Poison Center line
  • Must have excellent phone and communication skills, work well in a demanding environment, and possess people skills such as courtesy, compassion, empathy, and respect
  • Provides emotional support and accepts caller’s emotional responses
  • Projects a confident, professional, and empathetic manner in communication
  • Provides quality safe care according to acuity and reassessment
  • Follows IPC policies, procedures, and Poison Information Provider Triage Guidelines and knows when to ask for help from a SPI for all calls outside of their scope of practice
  • Obtains pertinent exposure history, patient, and caller information to adequately assess the severity of a case based on the nature of the exposure, patient's clinical signs and symptoms, potential toxicity of product involved, and patient's prior medical history in order to provide the appropriate toxicity information and recommendations for management and monitoring of the patient(s)
  • Answers information calls that do not involve a known exposure. Asks the appropriate questions and provides information to callers regarding drug identification, drugs, environmental, medical, occupational, teratogenicity, administrative and/or poison information, substance abuse, poison prevention/safety/education, call referrals to other agencies or hotlines, medical or drug literature search requests
  • Makes appropriate follow-up calls to monitor patient's progress, provide any treatment recommendations, and verify case outcomes in accordance with IPC guidelines
  • Documents all calls in the poison center medical record system, accurately codes all cases with proper documentation, completes all mandatory fields, and synthesizes clear SOAP notes
  • Assures data collected is compliant with National Poison Data System (NPDS) coding requirements
  • Possesses the ability to perform complex mathematical calculations
  • Maintains current licensure and/or certifications required for the position
  • Identifies own individual learning needs and seeks assistance and direction in meeting them
  • Participates in clinical, professional, and department responsibilities

 

Requirements:

  • Current enrollment in an accredited school of pharmacy and successful completion of two professional years
  • Prior healthcare experience as an EMT, paramedic, nurse, or other professional may be substitutable for one year of education at the discretion of the Director

  • qualifications__list
     Requires current Pharmacy Technician training permit or pharmacy intern license in good standing with the Indiana State Board of Pharmacy; Pharmacy Technician license for the State of Indiana preferred.
  • One year of hospital experience preferred.
  •  Requires knowledge of federal and state pharmacy laws.
  •  Requires knowledge of medical and pharmaceutical terminology.
  •  Requires knowledge of procedures for operating automated dispensing machines.

Job Page Content image

Indiana University Health is Indiana’s most comprehensive health system, with 16 hospitals and more than 34,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We’re looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. People who are always ready to apply themselves.

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