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Indiana University Health

Director- LifeLine Business Operations

System Health Solutions
Date Posted
11 April, 2022
Schedule & Shift
Full Time
Day
Requisition Number
329106
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Director- LifeLine Business Operations

Job Description

Overview

The Statewide Director of Business Operations will maintain direct oversight and accountability for the delivery of transport resources and business support across the organization. This leader will be the direct supervisor of leaders and team members supporting statewide logistics, technology, ground assets, and air assets. This leader will serve as the primary relationship owner and partner with IU Health colleagues in supply chain, facilities, pharmacy, corporate real estate, and IS/IT. They will serve as the primary operational partner with Metro Aviation and IU Health Revenue Cycle Services. They will serve as a champion for the IU Health Values and maintain strategic focus on the delivery of safe, quality patient care and operational excellence for both team members and customers.

  QUALIFICATIONS/KNOWLEDGE/SKILLS/ABILITIES
  • Bachelor's Degree required, Master's Degree preferred or equivalent industry experience
  • CMTE (Certified Medical Transport Executive) credential strongly encouraged within 3 years of hire.
  • Clinical degree/training as an RN; RT; or Paramedic is highly preferred.
  • Requires interpersonal; negotiation and presentation skills; with the ability to lead groups and programs.
  • Requires knowledge and experience in finance; operations management; strategic planning and community relations, Strong demonstrated transformational and complex, matrixed leadership skills (inspiring, problem solving, communication across multiple organizations, executing) to champion Leading to Preeminence.
  • Requires experience managing multiple complex projects involving multiple customers, interests and goals.
  • Strong blend of management skills and technical expertise demonstrated by superior planning, decision-making, negotiation, leadership, and financial management skills/knowledge, with a focus to adding value to the bottom line of the business to foster a preeminent healthcare environment.
  • Strong communication and relationship-building skills with all levels of employees, management and community leaders and a proven leader who is an effective, creative, and visionary problem solver.
  • A proven leader of people is able to recruit, develop and mentor a top-notch team capable of supporting future growth and has demonstrated leadership in promoting diversity and inclusion in the workplace and community.
  • Requires experience designing organizational structures to achieve business and operational results.
  • Requires knowledge of industry issues, demonstrated experience and results such as 2nd Curve (transition from volume based to value-based economics), accountable care and insurance/population risk models.
  • Required to adhere to the IU Health Leadership Competencies: Commitment to Purpose, Setting Healthcare Business Strategy, Leading Change, Driving for Results, Emotional Intelligence, Executive Disposition, Aligning Performance for Success, Coaching and Talent Development, Building Partnerships and Collaboration, and Team Leadership.
  • Requires outstanding communication and collaboration skills (written and oral); the ability to inspire and inform.
  • Requires high visibility both within the organization as well as outside the organization; a willingness to be a representative of IU Health in the community.
  • Requires creativity and flexibility in developing new ideas and ways to evolve and sustain IU Health LifeLine into the future.
  • Requires a strong history of positive and cooperative relationships with senior leaders and physicians.
  • Requires the highest personal integrity and ethics with a visible commitment to the mission of IU Health.

 

KEY RELATIONSHIPS:

Reports to: Executive Director- LifeLine

Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People motivated to do their best every day. People who are always ready to apply themselves. As one of Indiana's largest employers, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation's healthiest states.

IU Health is among the top ten largest single-state nonprofit health systems in the United States. Through its 16 hospitals (a mix of urban, suburban and rural facilities), IU Health offers a full range of specialty and primary care services for children and adults. Statewide, IU Health has more than 2,600 staffed beds, $6.23 billion in net total operating revenue, and strategic service lines including cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplant, that have received national recognition for quality patient care over the decades. IU Health has over 34,000 team members.

 

Apply teamwork. Apply experience. Apply skill. Apply yourself. And together we can change everything.

 

 

Safeguarding our patients and each other is an important part of how we deliver the best care possible to the communities we serve. As a condition of employment, IU Health requires all new hires to receive various vaccinations, including the influenza and COVID-19 vaccines, barring an approved exemption. New hires will also be provided the option to submit proof of previous vaccination.

We are an equal opportunity employer and value diversity and inclusion at IU Health. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Indiana University Health is Indiana’s most comprehensive health system, with 16 hospitals and more than 34,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We’re looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. People who are always ready to apply themselves.

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