Overview

The Executive Director, Virtual Care is responsible for developing robust virtual care strategies and driving the implementation of all virtual care growth and operations for IU Health. They are responsible the delivery of the best possible patient and team member experience through reliability, ease of use, and effectiveness and will partner with the IUH technology team to ensure the virtual care technology supports the goals. This role collaborates with senior leadership and front-line team members, executes organizational development strategy, and motivates change initiatives across the system to optimize organizational potential and achieve strategic and operational objectives. This leader will partner with the IUH technology team to advance the reach of care and patient services in ways that enhance the experience of patients in every part of the IU Health system. The Executive Director, Virtual Care will partner with senior administrative and clinical leadership across IU Health to evaluate and execute internal and external strategic partners. This position reports to the Senior Vice President, System Health Solutions, Clinical Operations. The position will have four direct reports with an organization size of approximately 150 team members.

The IU Health virtual care organization played a key role during the Covid-19 pandemic response, and it has advanced the overall virtual care strategy three years ahead of the strategic schedule. Some of the contributions to new services have included:

• Hospital at Home Care
• Centralized Palliative Care
• Centralized Nocturnal Hospitalist Coverage
• Integrated Behavioral Health Access to Primary Care Clinics
• Behavioral Health ED Consult Access for all IUH Hospitals
• Value Based Care Initiative Support with Virtual Home Visits

• Master’s degree in business management or health administration, IT, or related field.
• 7-10 years’ experience working in program development.
• Demonstrated ability to understand and operate within regulatory framework and within a highly complex, matrix organization.
• Understands virtual care systems, operations, and IS platforms.
• Requires analytical capabilities and problem solving to form a plan of action.
• Requires ability to lead cross-functional work teams.
• Strong interpersonal and organizational skills.
• Require strong written and verbal communication skills.
• Requires knowledge of applicable Federal, State, and Local regulatory agency guidelines and laws.
• Must embody IU Health's mission, embrace its vision and values, and lead through respect, humility, and intellectual curiosity.

#LI-SL1

#LI-Hybrid

Safeguarding our patients and each other is an important part of how we deliver the best care possible to the communities we serve. As a condition of employment, IU Health requires all new hires to receive various vaccinations, including the influenza and COVID-19 vaccines, barring an approved exemption. New hires will also be provided the option to submit proof of previous vaccination.

We are an equal opportunity employer and value diversity and inclusion at IU Health. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.