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Indiana University Health

Executive Director-Virtual Care

System Health Solutions
Date Posted
03 June, 2022
Schedule & Shift
Full Time
Requisition Number
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Executive Director-Virtual Care

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Job Description


The Executive Director, Virtual Care is responsible for developing robust virtual care strategies and driving the implementation of all virtual care growth and operations for IU Health. They are responsible the delivery of the best possible patient and team member experience through reliability, ease of use, and effectiveness and will partner with the IUH technology team to ensure the virtual care technology supports the goals. This role collaborates with senior leadership and front-line team members, executes organizational development strategy, and motivates change initiatives across the system to optimize organizational potential and achieve strategic and operational objectives. This leader will partner with the IUH technology team to advance the reach of care and patient services in ways that enhance the experience of patients in every part of the IU Health system. The Executive Director, Virtual Care will partner with senior administrative and clinical leadership across IU Health to evaluate and execute internal and external strategic partners. This position reports to the Senior Vice President, System Health Solutions, Clinical Operations. The position will have four direct reports with an organization size of approximately 150 team members.

The IU Health virtual care organization played a key role during the Covid-19 pandemic response, and it has advanced the overall virtual care strategy three years ahead of the strategic schedule. Some of the contributions to new services have included:

  • Hospital at Home Care
  • Centralized Palliative Care
  • Centralized Nocturnal Hospitalist Coverage
  • Integrated Behavioral Health Access to Primary Care Clinics
  • Behavioral Health ED Consult Access for all IUH Hospitals
  • Value Based Care Initiative Support with Virtual Home Visits


  • Master’s degree in business management or health administration, IT, or related field.
  • 7-10 years’ experience working in program development.
  • Demonstrated ability to understand and operate within regulatory framework and within a highly complex, matrix organization.
  • Understands virtual care systems, operations, and IS platforms.
  • Requires analytical capabilities and problem solving to form a plan of action.
  • Requires ability to lead cross-functional work teams.
  • Strong interpersonal and organizational skills.
  • Require strong written and verbal communication skills.
  • Requires knowledge of applicable Federal, State, and Local regulatory agency guidelines and laws.
  • Must embody IU Health's mission, embrace its vision and values, and lead through respect, humility, and intellectual curiosity.





Safeguarding our patients and each other is an important part of how we deliver the best care possible to the communities we serve. As a condition of employment, IU Health requires all new hires to receive various vaccinations, including the influenza and COVID-19 vaccines, barring an approved exemption. New hires will also be provided the option to submit proof of previous vaccination.

We are an equal opportunity employer and value diversity and inclusion at IU Health. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Indiana University Health is Indiana’s most comprehensive health system, with 16 hospitals and more than 34,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We’re looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. People who are always ready to apply themselves.

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