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Indiana University Health

RCS-Operational Performance Expert

System Services
Date Posted
17 June, 2022
Schedule & Shift
Full Time
Requisition Number
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RCS-Operational Performance Expert

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Job Description


This position serves as the professional specialist for Revenue Cycle Services. Provides leadership across internal departments in regards to specific education, training, and management of changes related to RCS requirements or regulation. Serves as a point of escalation for data reporting issues and provides review and monitoring of self-service tools and power BI dashboards.

Sounds like an excellent fit? Apply today!

  • Bachelor’s degree preferred.
  • Requires Expert Knowledge of Healthcare Revenue Cycle.
  • Requires excellent written and verbal communication skills.
  • Requires excellent customer service skills.
  • Requires demonstrated ability to use analytical capabilities and business knowledge to understand complexities of industry and impact to business processes and methods.
  • Requires strong organizational skills necessary to work on multiple complex projects/problems at one time.
  • Requires ability to work effectively with all levels of the organization.
  • Requires ability to work independently and is motivated to produce high quality outcomes.
  • Requires knowledge in business applications.
  • Requires ability to plan and manage the utilization of resources.
  • Requires ability to facilitate and lead work groups.
  • Requires ability to promote teamwork and build effective relationships.
  • Requires ability to take initiative and meet objectives.
  • Requires a high level of interpersonal; problem solving and analytical skills.
  • Requires proficiency in Excel and PowerPoint.
Ideal Candidate Attributes
  • Ability and willingness to learn technical concepts
  • Previous experience crafting training and project documentations
  • Ability to work with and meet strict timelines
  • Outstanding multitasking and priority setting skills
  • Ability to present in front of large groups; virtually and in person
  • Previous SQL and large data set analysis experience



Safeguarding our patients and each other is an important part of how we deliver the best care possible to the communities we serve. As a condition of employment, IU Health requires all new hires to receive various vaccinations, including the influenza and COVID-19 vaccines, barring an approved exemption. New hires will also be provided the option to submit proof of previous vaccination.

We are an equal opportunity employer and value diversity and inclusion at IU Health. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Indiana University Health is Indiana’s most comprehensive health system, with 16 hospitals and more than 34,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We’re looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. People who are always ready to apply themselves.

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