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Indiana University Health

Registration Specialist / Outpatient Front Desk

Ball Memorial Hospital
Date Posted
08 June, 2022
Schedule & Shift
Full Time
Day
Requisition Number
331472
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Registration Specialist / Outpatient Front Desk

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Job Description

Overview

This position is at an outpatient pediatric rehabilitation facility that offers PT, OT, and SLP services for children ages birth to 13 years of age focusing on improving independence and increasing participation in everyday life. There is a large team of therapists and support staff committed to each other and our patients. Experience in scheduling and insurance is preferred but not required. Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes. Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment. Answers incoming calls and directs patients and visitors appropriately.

 High School Diploma or equivalent required.
• Basic Life Support (BLS) certification through the AHA preferred.
• 1-2 years of relevant experience in a health care setting preferred.
• Requires ability to learn and retain medical coding; ICD-10; CPT coding experience preferred.
• Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Requires basic proficiency in MS Office (Word, PowerPoint, Excel).

 

We are an equal opportunity employer and value diversity and inclusion at IU Health. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Qualifications for the Registration Specialist / Outpatient Front Desk Role

Overview

This position is at an outpatient pediatric rehabilitation facility that offers PT, OT, and SLP services for children ages birth to 13 years of age focusing on improving independence and increasing participation in everyday life. There is a large team of therapists and support staff committed to each other and our patients. Experience in scheduling and insurance is preferred but not required. Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes. Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment. Answers incoming calls and directs patients and visitors appropriately.

  • qualifications__list
     High School Diploma or equivalent required.
  • Basic Life Support (BLS) certification through the AHA preferred.
  •  1-2 years of relevant experience in a health care setting preferred.
  •  Requires ability to learn and retain medical coding; ICD-10; CPT coding experience preferred.
  •  Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
  •  Requires basic proficiency in MS Office (Word, PowerPoint, Excel).

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Indiana University Health is Indiana’s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We’re looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. People who are always ready to apply themselves.

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