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Indiana University Health

Practice Manager – Pediatric Orthopedics

IU Health Physicians Support Services
Date Posted
16 May, 2022
Schedule & Shift
Full Time
Day
Requisition Number
331520
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Practice Manager – Pediatric Orthopedics

Job Description

Overview

Indiana University Health Physicians is seeking a Practice Manager to join our Pediatric Orthopedic team at Riley Hospital for Children.

The Practice Manager is an integral part of the orthopedic team supporting surgeons, advanced practice providers, as well as various clinical and administrative team members to ensure high quality of care to pediatric patients presenting with a variety of illnesses and injuries affecting the musculoskeletal system. As a Practice Manager, you will have the opportunity to join a team of highly skilled medical experts with a mission to deliver preeminent medical care and service to our patients.  

Responsibilities include:

  • Oversight of day-to-day operations of practice
  • Establish staffing schedules, task assignments, and resource allocation to ensure coverage in all areas
  • Coordination of various human resources functions (in collaboration with Human Resources) including interviewing and hiring of staff, training and development of staff, conducting performance reviews, coaching and performance-based discussions
  • Mentor and coach clinical and administrative team members
  • Maintain optimal communication and collaboration between practice staff, providers, external customers, and business partners to ensure service delivery that exceeds the needs and expectations of customer bases towards service excellence
  • Address and resolve negative patient and visitor experiences
  • Actively coordinate continuous improvement efforts in customer service, patient care, and practice development
  • Analyze information and develop strategies to improve operations and enhance service delivery

Accountable for directing and facilitating many aspects of management both for the patient care staff as well as for the clerical staff in order to deliver efficient, effective and quality patient care. Assists the Director in planning, directing and overall operations within their areas of responsibility. Provides the day to day supervision in assigned patient services areas, financial management and facility adequacy of their assigned areas. Maintains optimal communication and collaboration between practice staff, physicians, external customers and appropriate health system staff to ensure service delivery that exceeds the needs and expectations of customer bases towards service excellence.

 REQUIRES 5 -7 YEARS OF EXPERIENCE IN A RELATED FIELD
• High school diploma or GED required.
• American Heart Association Basic Life Support (BLS) Healthcare Provider Certification required
• Requires knowledge of Third party payer regulations.
• Prefer a Master's degree in Health Care Administration or a Bachelor's degree in Business, Management or health care related field with a minimum of 2 years of concurrent management experience within an ambulatory/physician practice setting.
• At least three years of prior experience in a business office and clinical setting with management experience is preferred
• A minimum of 6 years management experience in an ambulatory/physician practice setting in lieu of degree or a combination thereof may be accepted

#LI-SL1

 

Safeguarding our patients and each other is an important part of how we deliver the best care possible to the communities we serve. As a condition of employment, IU Health requires all new hires to receive various vaccinations, including the influenza and COVID-19 vaccines, barring an approved exemption. New hires will also be provided the option to submit proof of previous vaccination.

We are an equal opportunity employer and value diversity and inclusion at IU Health. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Qualifications for the Practice Manager – Pediatric Orthopedics Role

Overview

Indiana University Health Physicians is seeking a Practice Manager to join our Pediatric Orthopedic team at Riley Hospital for Children.

The Practice Manager is an integral part of the orthopedic team supporting surgeons, advanced practice providers, as well as various clinical and administrative team members to ensure high quality of care to pediatric patients presenting with a variety of illnesses and injuries affecting the musculoskeletal system. As a Practice Manager, you will have the opportunity to join a team of highly skilled medical experts with a mission to deliver preeminent medical care and service to our patients.  

Responsibilities include:

  • Oversight of day-to-day operations of practice
  • Establish staffing schedules, task assignments, and resource allocation to ensure coverage in all areas
  • Coordination of various human resources functions (in collaboration with Human Resources) including interviewing and hiring of staff, training and development of staff, conducting performance reviews, coaching and performance-based discussions
  • Mentor and coach clinical and administrative team members
  • Maintain optimal communication and collaboration between practice staff, providers, external customers, and business partners to ensure service delivery that exceeds the needs and expectations of customer bases towards service excellence
  • Address and resolve negative patient and visitor experiences
  • Actively coordinate continuous improvement efforts in customer service, patient care, and practice development
  • Analyze information and develop strategies to improve operations and enhance service delivery

Accountable for directing and facilitating many aspects of management both for the patient care staff as well as for the clerical staff in order to deliver efficient, effective and quality patient care. Assists the Director in planning, directing and overall operations within their areas of responsibility. Provides the day to day supervision in assigned patient services areas, financial management and facility adequacy of their assigned areas. Maintains optimal communication and collaboration between practice staff, physicians, external customers and appropriate health system staff to ensure service delivery that exceeds the needs and expectations of customer bases towards service excellence.

  • qualifications__list
     REQUIRES 5 -7 YEARS OF EXPERIENCE IN A RELATED FIELD
  •  High school diploma or GED required.
  •  American Heart Association Basic Life Support (BLS) Healthcare Provider Certification required
  •  Requires knowledge of Third party payer regulations.
  •  Prefer a Master's degree in Health Care Administration or a Bachelor's degree in Business, Management or health care related field with a minimum of 2 years of concurrent management experience within an ambulatory/physician practice setting.
  •  At least three years of prior experience in a business office and clinical setting with management experience is preferred
  •  A minimum of 6 years management experience in an ambulatory/physician practice setting in lieu of degree or a combination thereof may be accepted

    #LI-SL1

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Indiana University Health is Indiana’s most comprehensive health system, with 16 hospitals and more than 34,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We’re looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. People who are always ready to apply themselves.

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