This team member will be facilitating patient flow from point of entry to destination in a timely, accurate, and professional manner. Collecting appropriate medical information and explains charges and policies of the department/hospital. Acquires information to generate an accurate financial and demographic record for patients that will ensure appropriate reimbursement and clinical outcomes. Validates and enters charges into appropriate systems, and collects necessary payment. Answers incoming calls and directs patients and visitors appropriately.
High School Diploma or equivalent required.
Basic Life Support (BLS) certification through the AHA preferred.
1-2 years of relevant experience in a health care setting preferred.
Requires ability to learn and retain medical coding; ICD-10; CPT coding experience preferred.
Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
Requires basic proficiency in MS Office (Word, PowerPoint and Excel).
Safeguarding our patients and each other is an important part of how we deliver the best care possible to the communities we serve. As a condition of employment, IU Health requires all new hires to receive various vaccinations, including the influenza and COVID-19 vaccines, barring an approved exemption. New hires will also be provided the option to submit proof of previous vaccination.
We are an equal opportunity employer and value diversity and inclusion at IU Health. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Indiana University Health is Indiana’s most comprehensive health system, with 16 hospitals and more than 34,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We’re looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. People who are always ready to apply themselves.